Privacy Policy for BIG FOOD

1. Information We Collect

We may collect the following types of personal and usage information:

• Name, phone number, email, and delivery address
• Transaction details like order items and history
• Device and usage data
• Location data (with your permission)

2. How We Use Your Information

We use your information to:

• Facilitate orders and account management
• Communicate order updates and promotions
• Improve app functionality and support

3. Responsibility and Liability Disclaimer

• BIG FOOD is not responsible for product or service quality from partner stores.
• All payments are made directly to respective stores. BIG FOOD and BIG POS are not liable for refunds or disputes.
• Stores manage their own content. They must not list illegal products as per Maldivian law.

4. Disclosure of Information

We only share your data with:

• Stores you place orders with
• Service providers for delivery and support
• Authorities if required by law

5. Data Security

We use encryption and secure storage, but no internet transmission is fully secure.

6. User Rights

• Access and update your profile in the app
• Request data deletion
• Opt out of promotional messages

7. Children's Privacy

We do not knowingly collect data from children under 13. If we learn we have, we will delete it promptly.

8. Changes to This Policy

We may update this policy. Major changes will be notified via app or email.

9. Contact Us

If you have questions, contact:

BIG FOOD Support Team
Email: [email protected]
Phone: +960 7901617